Hotel Merkur - West Station Interlaken, Interlaken
About the Hotel
Hotel Merkur - West Station is located in the heart of Interlaken, Switzerland, just steps away from the Interlaken-West Train Station. This 3-star hotel, established in 1965, offers guests breathtaking views of the Eiger, Mönch, and Jungfrau mountains. Set amidst the natural beauty of the Jungfrau Region, it serves as a gateway to various outdoor activities like hiking, cycling, and skiing. The hotel combines a warm welcome with comfortable accommodations and modern amenities.
Location
Conveniently located just 0.1 miles from Interlaken West, the hotel allows easy access to public transport and local attractions. Nearby points of interest include the Kunsthaus Interlaken, Casino Interlaken, and the Japanese Garden of Friendship, all within a short walking distance. The area features ample shopping opportunities and restaurants for guest convenience. Belp Airport is approximately 34 miles away, making it accessible for travelers.
Rooms
Each of the 36 guest rooms features a private bathroom equipped with either a bathtub or shower. Rooms are designed for comfort and convenience, offering amenities such as free WiFi, a flat-screen TV, and a tea/coffee maker. The décor includes parquet flooring and modern furnishings, contributing to a pleasant atmosphere. Although bathrooms are compact, they are well-maintained and modern in design.
Eat & Drink
The hotel provides a breakfast buffet that includes a diverse selection of foods, ranging from fresh bread and meats to cereals and juices. Guests can also enjoy freshly brewed beverages such as coffee, cappuccino, and tea. For lighter options, a vending machine with drinks and snacks is available on-site. The hotel's Apero Lounge offers a space for guests to unwind, where they can socialize over cocktails while enjoying scenic views.
Leisure & Business
Hotel Merkur - West Station is equipped with essential facilities like free WiFi throughout the property, a terrace for relaxation, and a small lobby area with seating. The hotel offers services including dry cleaning and tour/ticket assistance to enhance guest convenience. A cocktail party on the terrace provides a chance for social interaction in a stunning setting. Multilingual staff are also available to assist guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Baggage storage
- Elevator
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Housekeeping
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Public Bath
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel has excellent views and is basic. The rooms were big compared to European standard, but only after intervention of the supplier through which I had booked the rooms. The service was incredibly unkind and mean, although other times they were super friendly and helpful. The location is great right in front of Interlaken West, very central, and right across the road from the train station. The dining was varied with a wide range of fresh fruits and cold cuts, but breakfast hours were limited. Overall, the hotel offers a mix of experiences with some highs and lows.
The hotel is conveniently situated right across the road from the train station, offering a good location with some excellent views. The rooms, though a bit small, were not as clean as expected for the room rate. The service was friendly, and the staff promptly replenished the food, making for a pleasant stay. The dining options were limited to specific hours but served its purpose well.
I had a mixed experience at the hotel. The rooms were clean and functional but smaller than expected. The service was helpful and courteous, offering a decent spread for breakfast. The location, while excellent, was right in front of the train station. The dining was satisfactory with enough options available. Facilities were adequate but nothing extraordinary.
The hotel is conveniently located right across from Interlaken West Train station, making it perfect for accessing transportation, shopping, and dining options. The rooms are small but acceptable if you don't plan to spend much time inside, although they could benefit from updates to reduce noise and strong odors. The dining options are limited but the staff is friendly and helpful. The hotel offers a humble dining experience with very few options available, more akin to a bed and breakfast setup, yet they go the extra mile by preparing breakfast boxes for guests who need to check out early.
The hotel is a mixed bag, with strong odors in the rooms but very near the Interlaken West train station. The service was a bit uneven with both helpful and less accommodating aspects. The location is top-notch for easy access to transportation.