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Hotel Merkur - West Station Interlaken, Interlaken

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From160US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Bahnhofstrasse 35, Interlaken, Switzerland, 3800

Hotel Merkur - West Station is located in the heart of Interlaken, Switzerland, just steps away from the Interlaken-West Train Station. This 3-star hotel, established in 1965, offers guests breathtaking views of the Eiger, Mönch, and Jungfrau mountains. Set amidst the natural beauty of the Jungfrau Region, it serves as a gateway to various outdoor activities like hiking, cycling, and skiing. The hotel combines a warm welcome with comfortable accommodations and modern amenities.

Location

Conveniently located just 0.1 miles from Interlaken West, the hotel allows easy access to public transport and local attractions. Nearby points of interest include the Kunsthaus Interlaken, Casino Interlaken, and the Japanese Garden of Friendship, all within a short walking distance. The area features ample shopping opportunities and restaurants for guest convenience. Belp Airport is approximately 34 miles away, making it accessible for travelers.

Rooms

Each of the 36 guest rooms features a private bathroom equipped with either a bathtub or shower. Rooms are designed for comfort and convenience, offering amenities such as free WiFi, a flat-screen TV, and a tea/coffee maker. The décor includes parquet flooring and modern furnishings, contributing to a pleasant atmosphere. Although bathrooms are compact, they are well-maintained and modern in design.

Eat & Drink

The hotel provides a breakfast buffet that includes a diverse selection of foods, ranging from fresh bread and meats to cereals and juices. Guests can also enjoy freshly brewed beverages such as coffee, cappuccino, and tea. For lighter options, a vending machine with drinks and snacks is available on-site. The hotel's Apero Lounge offers a space for guests to unwind, where they can socialize over cocktails while enjoying scenic views.

Leisure & Business

Hotel Merkur - West Station is equipped with essential facilities like free WiFi throughout the property, a terrace for relaxation, and a small lobby area with seating. The hotel offers services including dry cleaning and tour/ticket assistance to enhance guest convenience. A cocktail party on the terrace provides a chance for social interaction in a stunning setting. Multilingual staff are also available to assist guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
20 m² 
Bed options:
1 Double bed
Mountain view
Shower
Heating
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Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Interlaken3300 ft
Airports
Belp (BRN) 31.6 mi
Sion (SIR) 65.6 mi
Train
Interlaken West1000 ft
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Baggage storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Sun terrace
  • Public Bath

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

Bahnhofstrasse 35, Interlaken, Switzerland, 3800
Map view
Bahnhofstrasse 35, Interlaken, Switzerland, 3800
Nearby
Amusement & Theme Parks
Heimwehfluh
1500 ft
Japanese Garden of Friendship
1200 ft
2 Rugenparkstrasse
HighLife
1500 ft
Höhe-Promenade
Ice Magic Interlaken
1700 ft
Restaurants
Napoli Pizza
500 ft
Bahnhofstrasse 22
La Creperie of Switzerland
400 ft
Bahnhofstrasse 10
Migros Restaurant
900 ft
1 Rugenparkstrasse
Tchibo
600 ft
Bahnhofstrasse 23
McDonald's
800 ft
Bahnhofstrasse 11
Subway
1600 ft
Marktgasse
Backerei-Konditorei B. + B. Reinle
1800 ft
Harderstrasse 11
Art Pizza
3000 ft
Hauptstrasse 5
Barracuda Cafe & Bar
3600 ft
Hauptstrasse 16

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great views
Central location
Inconsistent service
Limited breakfast hours
7.6/10
Very good
Rooms
6.8
Location
9.0
Service
7.6
Dining
6.2
Guest reviews
7.6/10
based on 5 review
3/5 based on 143 review
8.5
8.5/10based on 858 review
#34 of 51 B&Bs / Inns in Interlaken based on Tripadvisor
Andrew
United Kingdom, May  2024
7.4/10

The hotel has excellent views and is basic. The rooms were big compared to European standard, but only after intervention of the supplier through which I had booked the rooms. The service was incredibly unkind and mean, although other times they were super friendly and helpful. The location is great right in front of Interlaken West, very central, and right across the road from the train station. The dining was varied with a wide range of fresh fruits and cold cuts, but breakfast hours were limited. Overall, the hotel offers a mix of experiences with some highs and lows.

Rooms
8.0
The rooms were spacious and had excellent views.
Service
6.0
The service varied from incredibly unkind to super friendly and helpful.
Location
9.0
The location is fantastic, right in front of Interlaken West.
Dining
7.0
The dining was varied with fresh fruits and cold cuts, but breakfast hours were limited.
Facilities
7.0
The hotel provides commercial services and tours/ticket assistance.
Great views
Inconsistent service
Mark
United Kingdom, March  2024
7.8/10

The hotel is conveniently situated right across the road from the train station, offering a good location with some excellent views. The rooms, though a bit small, were not as clean as expected for the room rate. The service was friendly, and the staff promptly replenished the food, making for a pleasant stay. The dining options were limited to specific hours but served its purpose well.

Rooms
7.0
The rooms, while a little small and cramped, were not as clean as expected for the room rate.
Service
8.0
The service was friendly, and the staff promptly replenished the food.
Location
9.0
The hotel's location is very convenient, just opposite Interlaken West station, with some excellent views if you sit outside on the open terrace.
Dining
7.0
The dining experience was sufficient, serving only between 7 am to 9:30 am but with great views to the mountains.
Facilities
8.0
The hotel had the world's smallest elevator but offered convenient facilities overall.
convenient location
small rooms
Paul
United States of America, January  2024
8.0/10

I had a mixed experience at the hotel. The rooms were clean and functional but smaller than expected. The service was helpful and courteous, offering a decent spread for breakfast. The location, while excellent, was right in front of the train station. The dining was satisfactory with enough options available. Facilities were adequate but nothing extraordinary.

Rooms
8.0
The rooms were small but clean and functional, probably unbeatable for the price.
Service
9.0
The service was helping, smiling, and courteous.
Location
9.0
The location was excellent, right across the main train station.
Dining
7.0
The dining had enough options available, and the kitchen staff were helpful.
Facilities
7.0
The facilities were adequate but nothing extraordinary.
Robert
United States of America, October  2023
7.2/10

The hotel is conveniently located right across from Interlaken West Train station, making it perfect for accessing transportation, shopping, and dining options. The rooms are small but acceptable if you don't plan to spend much time inside, although they could benefit from updates to reduce noise and strong odors. The dining options are limited but the staff is friendly and helpful. The hotel offers a humble dining experience with very few options available, more akin to a bed and breakfast setup, yet they go the extra mile by preparing breakfast boxes for guests who need to check out early.

Rooms
6.0
The rooms are small but okay if you don't plan to spend your days inside. They are old and noisy with strong odors.
Service
8.0
The service is friendly and cooperative, and the staff did their best to accommodate our needs. After the first night, they moved us to a quieter room away from the street.
Location
9.0
The hotel's location is excellent, just in front of Interlaken West Train station, making it incredibly convenient for transportation, shopping, and enjoying the beautiful terrace view of the mountains during breakfast.
Dining
6.0
The dining experience is more like a bed and breakfast with very limited options, but the hotel prepared breakfast boxes for the last day since we had to check out early.
Facilities
7.0
The facilities are basic yet functional, offering what is necessary for a comfortable stay.
Martin
United Kingdom, May  2023
6.2/10

The hotel is a mixed bag, with strong odors in the rooms but very near the Interlaken West train station. The service was a bit uneven with both helpful and less accommodating aspects. The location is top-notch for easy access to transportation.

Rooms
5.0
The rooms had a very strong and unpleasant smell, particularly of onions. The bathroom, though small, was manageable for a family of three.
Service
7.0
The service had its ups and downs, with some staff being incredibly helpful and polite, while others were a bit abrupt and inconvenient in asking guests to withdraw cash for tourist tax.
Location
9.0
The location is unbeatable, right across from Interlaken West train station, offering easy access for travel.
Dining
5.0
The dining experience was subpar, with limited options available early in the morning and a need to navigate stairs to access some areas.
Facilities
6.0
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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room