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Hotel Merkur - West Station, Interlaken

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From160US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 35, Interlaken, Switzerland, 3800

Hotel Merkur - West Station is situated in the heart of Interlaken, Switzerland, adjacent to the Interlaken-West Train Station. Established in 1965, this three-star hotel serves as a convenient base for exploring the Jungfrau Region, known for its stunning mountain scenery and outdoor activities. The hotel aims to provide comfortable accommodations accompanied by friendly service. Nearby, guests can find a range of dining and shopping options.

Location

Hotel Merkur is conveniently located merely 0.2 km from the Interlaken-West Train Station, making it an ideal choice for travelers. The hotel is also close to various attractions, such as the Tourist Museum of the Jungfrau region and the Japanese Garden of Friendship. The surrounding area features good shopping proximity and access to public transportation options.

Rooms

Each of the 36 rooms at Hotel Merkur features modern amenities, including free WiFi and private bathrooms equipped with bathtubs or walk-in showers. Several rooms offer scenic city or mountain views. Comfortable furnishings include flat-screen TVs, parquet flooring, and tea and coffee facilities. The bathrooms, although compact, maintain a contemporary design and are well-maintained.

Eat & Drink

A breakfast buffet at Hotel Merkur includes a wide selection of foods, from fresh-brewed coffee and pastries to cold cuts and yogurt. Vending machines for snacks and drinks are readily available for guests. In addition, the hotel hosts cocktail parties on the terrace, allowing visitors to enjoy the picturesque surroundings.

Leisure & Business

Facilities at the hotel include an Apero Lounge, which provides spaces for relaxation and social interaction. The hotel also offers dry cleaning services, tour assistance, and multilingual staff to cater to various guest needs. Wireless internet is accessible throughout the property, allowing for convenience in both leisure and business activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room Bathroom
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Mountain view
Shower
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Getting around

A list of all available modes of transport

City Centre
Interlaken 1.0 km
Airports
Belp (BRN) 50.8 km
Sion (SIR) 105.6 km
Train
Interlaken West300 m
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Sun terrace
  • Public Bath

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Room decor

  • Curtains
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Location

Bahnhofstrasse 35, Interlaken, Switzerland, 3800
Map view
Bahnhofstrasse 35, Interlaken, Switzerland, 3800
Nearby
Theme Park
Heimwehfluh
440 m
Japanese Garden of Friendship
350 m
2 Rugenparkstrasse
HighLife
440 m
Höhe-Promenade
Ice Magic Interlaken
510 m
Restaurants
Napoli Pizza
150 m
Bahnhofstrasse 22
La Creperie of Switzerland
120 m
Bahnhofstrasse 10
Migros Restaurant
270 m
1 Rugenparkstrasse
Tchibo
170 m
Bahnhofstrasse 23
McDonald's
220 m
Bahnhofstrasse 11
Subway
470 m
Marktgasse
Backerei-Konditorei B. + B. Reinle
530 m
Harderstrasse 11
Art Pizza
910 m
Hauptstrasse 5
Barracuda Cafe & Bar
1.1 km
Hauptstrasse 16

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great views
Central location
Inconsistent service
Limited breakfast hours
7.2/10
Very good
Rooms
6.8
Location
9.0
Service
7.6
Dining
6.2
Guest reviews
7.2/10
based on 5 reviews
3/5 based on 143 reviews
8.7
8.7/10 based on 977 reviews
#34 of 51 B&Bs / Inns in Interlaken based on Tripadvisor
Andrew
United Kingdom, May  2024
7.4/10

The hotel has excellent views and is basic. The rooms were big compared to European standard, but only after intervention of the supplier through which I had booked the rooms. The service was incredibly unkind and mean, although other times they were super friendly and helpful. The location is great right in front of Interlaken West, very central, and right across the road from the train station. The dining was varied with a wide range of fresh fruits and cold cuts, but breakfast hours were limited. Overall, the hotel offers a mix of experiences with some highs and lows.

Rooms
8.0
The rooms were spacious and had excellent views.
Service
6.0
The service varied from incredibly unkind to super friendly and helpful.
Location
9.0
The location is fantastic, right in front of Interlaken West.
Dining
7.0
The dining was varied with fresh fruits and cold cuts, but breakfast hours were limited.
Facilities
7.0
The hotel provides commercial services and tours/ticket assistance.
Great views
Inconsistent service
Mark
United Kingdom, March  2024
7.8/10

The hotel is conveniently situated right across the road from the train station, offering a good location with some excellent views. The rooms, though a bit small, were not as clean as expected for the room rate. The service was friendly, and the staff promptly replenished the food, making for a pleasant stay. The dining options were limited to specific hours but served its purpose well.

Rooms
7.0
The rooms, while a little small and cramped, were not as clean as expected for the room rate.
Service
8.0
The service was friendly, and the staff promptly replenished the food.
Location
9.0
The hotel's location is very convenient, just opposite Interlaken West station, with some excellent views if you sit outside on the open terrace.
Dining
7.0
The dining experience was sufficient, serving only between 7 am to 9:30 am but with great views to the mountains.
Facilities
8.0
The hotel had the world's smallest elevator but offered convenient facilities overall.
convenient location
small rooms
Paul
United States, January  2024
8.0/10

I had a mixed experience at the hotel. The rooms were clean and functional but smaller than expected. The service was helpful and courteous, offering a decent spread for breakfast. The location, while excellent, was right in front of the train station. The dining was satisfactory with enough options available. Facilities were adequate but nothing extraordinary.

Rooms
8.0
The rooms were small but clean and functional, probably unbeatable for the price.
Service
9.0
The service was helping, smiling, and courteous.
Location
9.0
The location was excellent, right across the main train station.
Dining
7.0
The dining had enough options available, and the kitchen staff were helpful.
Facilities
7.0
The facilities were adequate but nothing extraordinary.
Robert
United States, October  2023
7.2/10

The hotel is conveniently located right across from Interlaken West Train station, making it perfect for accessing transportation, shopping, and dining options. The rooms are small but acceptable if you don't plan to spend much time inside, although they could benefit from updates to reduce noise and strong odors. The dining options are limited but the staff is friendly and helpful. The hotel offers a humble dining experience with very few options available, more akin to a bed and breakfast setup, yet they go the extra mile by preparing breakfast boxes for guests who need to check out early.

Rooms
6.0
The rooms are small but okay if you don't plan to spend your days inside. They are old and noisy with strong odors.
Service
8.0
The service is friendly and cooperative, and the staff did their best to accommodate our needs. After the first night, they moved us to a quieter room away from the street.
Location
9.0
The hotel's location is excellent, just in front of Interlaken West Train station, making it incredibly convenient for transportation, shopping, and enjoying the beautiful terrace view of the mountains during breakfast.
Dining
6.0
The dining experience is more like a bed and breakfast with very limited options, but the hotel prepared breakfast boxes for the last day since we had to check out early.
Facilities
7.0
The facilities are basic yet functional, offering what is necessary for a comfortable stay.
Martin
United Kingdom, May  2023
6.2/10

The hotel is a mixed bag, with strong odors in the rooms but very near the Interlaken West train station. The service was a bit uneven with both helpful and less accommodating aspects. The location is top-notch for easy access to transportation.

Rooms
5.0
The rooms had a very strong and unpleasant smell, particularly of onions. The bathroom, though small, was manageable for a family of three.
Service
7.0
The service had its ups and downs, with some staff being incredibly helpful and polite, while others were a bit abrupt and inconvenient in asking guests to withdraw cash for tourist tax.
Location
9.0
The location is unbeatable, right across from Interlaken West train station, offering easy access for travel.
Dining
5.0
The dining experience was subpar, with limited options available early in the morning and a need to navigate stairs to access some areas.
Facilities
6.0
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01Apr2025Select date
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Rooms and Guests2 Guests, 1 Room