Hotel Merkur - West Station, Interlaken
About the Hotel
Hotel Merkur - West Station is situated in the heart of Interlaken, Switzerland, adjacent to the Interlaken-West Train Station. Established in 1965, this three-star hotel serves as a convenient base for exploring the Jungfrau Region, known for its stunning mountain scenery and outdoor activities. The hotel aims to provide comfortable accommodations accompanied by friendly service. Nearby, guests can find a range of dining and shopping options.
Location
Hotel Merkur is conveniently located merely 0.2 km from the Interlaken-West Train Station, making it an ideal choice for travelers. The hotel is also close to various attractions, such as the Tourist Museum of the Jungfrau region and the Japanese Garden of Friendship. The surrounding area features good shopping proximity and access to public transportation options.
Rooms
Each of the 36 rooms at Hotel Merkur features modern amenities, including free WiFi and private bathrooms equipped with bathtubs or walk-in showers. Several rooms offer scenic city or mountain views. Comfortable furnishings include flat-screen TVs, parquet flooring, and tea and coffee facilities. The bathrooms, although compact, maintain a contemporary design and are well-maintained.
Eat & Drink
A breakfast buffet at Hotel Merkur includes a wide selection of foods, from fresh-brewed coffee and pastries to cold cuts and yogurt. Vending machines for snacks and drinks are readily available for guests. In addition, the hotel hosts cocktail parties on the terrace, allowing visitors to enjoy the picturesque surroundings.
Leisure & Business
Facilities at the hotel include an Apero Lounge, which provides spaces for relaxation and social interaction. The hotel also offers dry cleaning services, tour assistance, and multilingual staff to cater to various guest needs. Wireless internet is accessible throughout the property, allowing for convenience in both leisure and business activities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
- Cycling
Services
- Housekeeping
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Public Bath
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
Room decor
- Curtains
Location
Reviews and Ratings
The hotel has excellent views and is basic. The rooms were big compared to European standard, but only after intervention of the supplier through which I had booked the rooms. The service was incredibly unkind and mean, although other times they were super friendly and helpful. The location is great right in front of Interlaken West, very central, and right across the road from the train station. The dining was varied with a wide range of fresh fruits and cold cuts, but breakfast hours were limited. Overall, the hotel offers a mix of experiences with some highs and lows.
The hotel is conveniently situated right across the road from the train station, offering a good location with some excellent views. The rooms, though a bit small, were not as clean as expected for the room rate. The service was friendly, and the staff promptly replenished the food, making for a pleasant stay. The dining options were limited to specific hours but served its purpose well.
I had a mixed experience at the hotel. The rooms were clean and functional but smaller than expected. The service was helpful and courteous, offering a decent spread for breakfast. The location, while excellent, was right in front of the train station. The dining was satisfactory with enough options available. Facilities were adequate but nothing extraordinary.
The hotel is conveniently located right across from Interlaken West Train station, making it perfect for accessing transportation, shopping, and dining options. The rooms are small but acceptable if you don't plan to spend much time inside, although they could benefit from updates to reduce noise and strong odors. The dining options are limited but the staff is friendly and helpful. The hotel offers a humble dining experience with very few options available, more akin to a bed and breakfast setup, yet they go the extra mile by preparing breakfast boxes for guests who need to check out early.
The hotel is a mixed bag, with strong odors in the rooms but very near the Interlaken West train station. The service was a bit uneven with both helpful and less accommodating aspects. The location is top-notch for easy access to transportation.